Questions

Frequently Asked

This page exists because the site used to receive a steady stream of messages from people who bought Duffy's Crumpets on Amazon and thought we were the seller, and from wholesale inquirers who thought we were a retailer. We are neither. These answers cover nearly everything that comes up, so please have a read before getting in touch.

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We suggest you read the FAQ a little HARDER. The answer is almost certainly up there somewhere, and if it involves an order, a refund, a shipment, or a product complaint, the answer is Amazon.

What exactly is this site?

Is this a genealogy site?

How do products end up on this site?

Did I order Duffy's Crumpets from this site?

Do you sell these products?

Do you make or manufacture these products?

Do you know the manufacturer or vendor?

Where is my order, and can you track my shipment?

Can you issue a refund or process a return?

I want to complain about a product. Who should I contact?

Can you help me with customer service?

Can you special-order something for me?

Can you give me a discount, or tell me when an item will be back in stock?

Do you test or endorse the products listed here?

Are you affiliated with any of these brands or companies?

I'm a wholesale supplier, or I want wholesale pricing. Can we work together?

Can you connect me with the supplier, manufacturer, or product owner?

Can you list my product here?

Can I pitch you on growing your e-commerce business?

Can you remove a product from the site?

Are you running a real business here?

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